Abstract
References
- Ahmed, A. A. A. (2021). Corporate attributes and disclosure of accounting information: Evidence from the big five banks of China. Journal of Public Affairs, 21(3), e2244.
- Alalwan, J. A., Thomas, M. A., & Weistroffer, H. R. (2014). Decision support capabilities of enterprise content management systems: An empirical investigation. Decision Support Systems, 68, 39–48.
- Al Fraihat, D., Joy, M., Masa’deh, R., & Sinclair, J. (2020). Evaluating e-learning systems success: An empirical study. Computers in Human Behavior, 102, 67–86
Investigating the Effect of Information Systems and Decision Quality on Organizational Performance in Business Firms
Abstract
The development of information systems raised the quality of decision-making, significantly impacting businesses' organizational performance. To evaluate this impact, the current research aimed to investigate the relationship between information systems (IS) success factors, decision-making quality (DMQ), and organizational performance (OP). A quantitative research approach was adopted, and a survey was sent to 163 decision-makers who use information systems in business firms. The study model was evaluated using PLS-SEM. The study's empirical results indicated that information quality (IQ) significantly positively impacted decision-making quality (DMQ). However, system quality (SQ) did not affect decision-making quality (DMQ). Furthermore, information quality (IQ) was found to mediate the relationship between system quality (SQ) and organizational performance (OP). Finally, the decision-making quality (DMQ) was found to moderate the relationship between information quality (IQ), system quality (SQ), and organizational performance (OP). This study provided field practitioners with important recommendations and future work to evaluate the impact of information systems (ISs) impact on organizational performance (OP).
References
- Ahmed, A. A. A. (2021). Corporate attributes and disclosure of accounting information: Evidence from the big five banks of China. Journal of Public Affairs, 21(3), e2244.
- Alalwan, J. A., Thomas, M. A., & Weistroffer, H. R. (2014). Decision support capabilities of enterprise content management systems: An empirical investigation. Decision Support Systems, 68, 39–48.
- Al Fraihat, D., Joy, M., Masa’deh, R., & Sinclair, J. (2020). Evaluating e-learning systems success: An empirical study. Computers in Human Behavior, 102, 67–86
Details
| Primary Language | English |
|---|---|
| Subjects | Environmental and Sustainable Processes |
| Journal Section | Articles |
| Authors | |
| Early Pub Date | October 12, 2023 |
| Publication Date | September 30, 2023 |
| Published in Issue | Year 2023 |
