Investigating the Effect of Information Systems and Decision Quality on Organizational Performance in Business Firms

Ahmad Nabot

doi:10.55549/epstem.1374912

Conference Paper

Investigating the Effect of Information Systems and Decision Quality on Organizational Performance in Business Firms

Year 2023, Volume: 23, 513 - 520, 30.09.2023

Ahmad Nabot

https://doi.org/10.55549/epstem.1374912

Abstract

The development of information systems raised the quality of decision-making, significantly impacting businesses' organizational performance. To evaluate this impact, the current research aimed to investigate the relationship between information systems (IS) success factors, decision-making quality (DMQ), and organizational performance (OP). A quantitative research approach was adopted, and a survey was sent to 163 decision-makers who use information systems in business firms. The study model was evaluated using PLS-SEM. The study's empirical results indicated that information quality (IQ) significantly positively impacted decision-making quality (DMQ). However, system quality (SQ) did not affect decision-making quality (DMQ). Furthermore, information quality (IQ) was found to mediate the relationship between system quality (SQ) and organizational performance (OP). Finally, the decision-making quality (DMQ) was found to moderate the relationship between information quality (IQ), system quality (SQ), and organizational performance (OP). This study provided field practitioners with important recommendations and future work to evaluate the impact of information systems (ISs) impact on organizational performance (OP).

Keywords

Information system , Information quality , Decision-making quality , Organizational performance

References

Ahmed, A. A. A. (2021). Corporate attributes and disclosure of accounting information: Evidence from the big five banks of China. Journal of Public Affairs, 21(3), e2244.
Alalwan, J. A., Thomas, M. A., & Weistroffer, H. R. (2014). Decision support capabilities of enterprise content management systems: An empirical investigation. Decision Support Systems, 68, 39–48.
Al Fraihat, D., Joy, M., Masa’deh, R., & Sinclair, J. (2020). Evaluating e-learning systems success: An empirical study. Computers in Human Behavior, 102, 67–86

Year 2023, Volume: 23, 513 - 520, 30.09.2023

Ahmad Nabot

https://doi.org/10.55549/epstem.1374912

Abstract

References

Ahmed, A. A. A. (2021). Corporate attributes and disclosure of accounting information: Evidence from the big five banks of China. Journal of Public Affairs, 21(3), e2244.
Alalwan, J. A., Thomas, M. A., & Weistroffer, H. R. (2014). Decision support capabilities of enterprise content management systems: An empirical investigation. Decision Support Systems, 68, 39–48.
Al Fraihat, D., Joy, M., Masa’deh, R., & Sinclair, J. (2020). Evaluating e-learning systems success: An empirical study. Computers in Human Behavior, 102, 67–86

There are 3 citations in total.

Details

Primary Language	English
Subjects	Environmental and Sustainable Processes
Journal Section	Articles
Authors	Ahmad Nabot
Early Pub Date	October 12, 2023
Publication Date	September 30, 2023
Published in Issue	Year 2023 Volume: 23

Cite

APA	Nabot, A. (2023). Investigating the Effect of Information Systems and Decision Quality on Organizational Performance in Business Firms. The Eurasia Proceedings of Science Technology Engineering and Mathematics, 23, 513-520. https://doi.org/10.55549/epstem.1374912