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Year 2019, Volume: 7 , 275 - 282, 24.11.2019

Abstract

References

  • Armstrong, G., Kotler, P., Saunders, J., & Wong, V. (2005). New-product development and product life-cycle strategies. In Principles of marketing (4th ed.) (pp. 579-619). UK: Prentice Hall Financial Times Press. Baldan, F. J., Benítez, J. M., Fuente, M. J., Sainz-Palmero, G. I., & Sanchez-Fernandez, A. (2018). Fault detection based on time series modeling and multivariate statistical process control. Chemometrics and Intelligent Laboratory Systems, 182(2018), 57-69. Book, B., Fick, W., Hopkins, R., Minkler, R., & Williams, C. (2008). Plan and define program. In Advanced product quality planning and control plan (2nd ed.) (pp. 7-14). USA: Chrysler LLC, & Ford and General Motors Press. Cooper, R. G. (2000, July/August). Doing it right: Winning with new products. Retrieved from www.stage-gate.com. Desai, A., Mital A., & Subramanian, A. (2008). Developing successful products. In Product development (pp. 17-36). UK: Butterworth Heinemann Press. Duru, N., Koç, K. H, & Taş, Y. (2011). İşletmelerde hatasızlığa yönelim, altı sigma ve hata türü etkileri analizi. Ormancılık Dergisi, 7(1), 56-57. Ernst, H. (2002). Success factors of new product development: A review of the empirical literature. International Journal of Management Reviews, 4(1), 1–40. Kaushik, P., Khanduja, D., & Mittal, K. (2012). Evidence of APQP in quality improvement: An SME case study. International Journal of Management Science and Engineering Management, 7(1), 20-27 Khanna, V. K. (2005). Role of APQP and PPAP in supply chain management. Paradigm, 9(2), 86-95. Loch, C. H., & Kavadias, S. (2008). Managing new product development: an evolutionary framework. In Handbook of new product development management (pp. 1-26). UK: Butterworth Heinemann Press. Onal, Ş. (2009). The effect of corporate culture and new product development process on new product development success and an application in Turkey. (MSc dissertation), Retrieved from Council of Higher Education Thesis Center. (240631) Sanongpong, K. (2009). Automotive product realization; A process-based management. Proceedings of the International MultiConference of Engineers and Computer Scientists 2009, 2, 1915-1921. http://www.iaeng.org/publication/IMECS2009/

Advanced Product Quality Planning for Performance Evaluation of New Product Implementation Process: Application in a Factory

Year 2019, Volume: 7 , 275 - 282, 24.11.2019

Abstract

The variety of products in companies with order-based production system is high but the amount of production of each product variety is low. Therefore, each product is considered as a new product (NP) and challenges of not only producing NPs but also changing market and competitive conditions are faced. In order to overcome these difficulties and sustain the market share, it is necessary to produce high quality products at one time with minimum cost in all stages from the receipt of the order to the after-sales services in the production of NPs. In an attempt to solve this critical problem, our study focuses on the application of advanced product quality planning (APQP) technique, which is one of the most effective methods used in new product development (NPD) process control to ensure survival and continuous improvement of company and reduce the cost, time, labor and customer losses in the process of new product development. In this study, first, the NPD process and the use of APQP in NPD were explained and then an example of APQP application in a factory producing heat exchangers with order-based production system was given. APQP has been completed in three sections; process design and development, product and process validation, feedback and corrective actions. Process management and control activities and tools such as establishment of team, selection of NP, feasibility studies, determination of workflow, reduction of risks, determination of process capability and measurement systems analysis, creation of control plan, production, dimensional and performance tests were performed. As a result of this study, it has been proved that NPs produced by following an NPD process that is continuously evaluated with APQP method, fully meet both customer and company requirements. By using APQP method in NPD, process is controlled and scrap rates, costs and customer complaints are reduced.

References

  • Armstrong, G., Kotler, P., Saunders, J., & Wong, V. (2005). New-product development and product life-cycle strategies. In Principles of marketing (4th ed.) (pp. 579-619). UK: Prentice Hall Financial Times Press. Baldan, F. J., Benítez, J. M., Fuente, M. J., Sainz-Palmero, G. I., & Sanchez-Fernandez, A. (2018). Fault detection based on time series modeling and multivariate statistical process control. Chemometrics and Intelligent Laboratory Systems, 182(2018), 57-69. Book, B., Fick, W., Hopkins, R., Minkler, R., & Williams, C. (2008). Plan and define program. In Advanced product quality planning and control plan (2nd ed.) (pp. 7-14). USA: Chrysler LLC, & Ford and General Motors Press. Cooper, R. G. (2000, July/August). Doing it right: Winning with new products. Retrieved from www.stage-gate.com. Desai, A., Mital A., & Subramanian, A. (2008). Developing successful products. In Product development (pp. 17-36). UK: Butterworth Heinemann Press. Duru, N., Koç, K. H, & Taş, Y. (2011). İşletmelerde hatasızlığa yönelim, altı sigma ve hata türü etkileri analizi. Ormancılık Dergisi, 7(1), 56-57. Ernst, H. (2002). Success factors of new product development: A review of the empirical literature. International Journal of Management Reviews, 4(1), 1–40. Kaushik, P., Khanduja, D., & Mittal, K. (2012). Evidence of APQP in quality improvement: An SME case study. International Journal of Management Science and Engineering Management, 7(1), 20-27 Khanna, V. K. (2005). Role of APQP and PPAP in supply chain management. Paradigm, 9(2), 86-95. Loch, C. H., & Kavadias, S. (2008). Managing new product development: an evolutionary framework. In Handbook of new product development management (pp. 1-26). UK: Butterworth Heinemann Press. Onal, Ş. (2009). The effect of corporate culture and new product development process on new product development success and an application in Turkey. (MSc dissertation), Retrieved from Council of Higher Education Thesis Center. (240631) Sanongpong, K. (2009). Automotive product realization; A process-based management. Proceedings of the International MultiConference of Engineers and Computer Scientists 2009, 2, 1915-1921. http://www.iaeng.org/publication/IMECS2009/
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Details

Primary Language English
Subjects Engineering
Journal Section Articles
Authors

Ayse Emel Unal

Burcu Felekoglu

Publication Date November 24, 2019
Published in Issue Year 2019Volume: 7

Cite

APA Unal, A. E., & Felekoglu, B. (2019). Advanced Product Quality Planning for Performance Evaluation of New Product Implementation Process: Application in a Factory. The Eurasia Proceedings of Science Technology Engineering and Mathematics, 7, 275-282.