Supplier Selection with Quality Function Deployment

Abstract

Supply chain management (SCM) requires many complex decisionsto be made while ensuring the movement of products, suppliers, producers,wholesalers, distributors, retailers, and ultimately, customers. Selection andevaluation of supplier is very important in these decisions. In order tocomplete the product design and production process of the products, the QualityFunction Deployment (QFD) is widely used. However, this study can also be usedin procurement decisions that are included in the production process, making itpossible for managers to make the right decisions. In this study, contributionto the supplier selection process, which is the most important step in themanagement of the supply chain of Quality Function Deployment was investigated.In an enterprise that produces water treatment devices and water tanks, QFDassessed the supplier characteristics and decided to select the appropriatesupplier. The provision of variable components of these suppliers will also beassessed separately. The results have been evaluated in terms of the company.